Emergency repair
Active faults, sudden production drops, post-storm inspections. We dispatch certified technicians to inspect and fix — even if we didn't install the system.
- Active faults
- Sudden production drops
- Post-storm inspections
Commercial
Commercial solar service for any system, any installer.
Otovo provides end-to-end commercial solar service: Emergency repair, field maintenance, proactive monitoring, and ongoing system care. Service-first, any system, built for commercial.
Schedule a performance inspection10–40%
reduction in commercial PV output that can happen before anyone notices
"Still under warranty on paper — but with no one answering the phone."
Commercial PV systems underperform quietly, and the cost is real.
Industry data shows soiling, shading, and undetected faults can reduce commercial PV output by 10–40% before anyone notices.
On a 200 kWp system, that gap can translate into significant unrealized revenue every year — depending on your energy rate and how the system has aged.
The problem compounds when the original installer is no longer responsive — or no longer in business. Many installers have closed or been acquired, leaving systems with no one to call: still under warranty on paper, but with no one answering the phone.
That's the gap Otovo is built to close.
Three things quietly eroding your solar ROI
The performance gap on most commercial systems isn't one big failure — it's three slow ones, compounding.
Performance loss is revenue loss
Soiled panels, string-level faults, and inverter drift rarely trigger a hard failure. They show up as a slow drop in output — sometimes for months before they're caught.
Orphaned systems have no one to call
If your installer has been acquired, gone quiet, or wound down operations, there's no one left to honour it. Otovo services most commercial systems, regardless of who installed them.
Downtime compounds. Maintenance pays off.
A failed inverter detected in days, not months, is the difference between a service call and a quarter of lost generation. Proactive maintenance also extends component life.
Service Offerings
Service that scales with the asset
Most clients start with one service and add more over time. You can start wherever you need us.
Field services
Best for aging systems and operators planning ahead.
- Cleaning
- Preventive maintenance
- Component replacement on a set schedule
Proactive monitoring
For owners without an in-house operations team.
- Real-time visibility
- Fault detection in days not months
- Monthly performance reporting
Otovo Care™ membership
For property managers running multiple sites.
- Bundled monitoring
- Scheduled maintenance
- Priority response
Four situations where Otovo's approach makes the biggest difference
Orphaned systems
Original installer is unresponsive, acquired, or out of business. Warranty claims stall and repairs get deferred.
Aging systems
5+ years in service and approaching their first major maintenance cycle. Component drift starts to show.
Underperforming systems
Production is below model and the cause is unclear. An inspection finds what's wrong and what it's costing you.
Multi-site portfolios
Property managers and asset owners running several systems across locations. Single point of contact, consolidated reporting.
Benefits
Built for commercial assets — not retrofitted from residential
01
Service-first model
We don't sell installations. We service the systems already in place, regardless of installer.
02
Nationwide field operations
Certified technicians active in Texas, California, Nevada and Arizona.
03
One team, every major brand
Every major inverter, optimizer, and module brand — serviced by one team. No vendor lock-in.
04
Independent assessment, not a sales pitch
We don't sell installs, so the inspection tells you what's wrong — not what to buy.
Start with an inspection
A certified technician inspects your system, benchmarks current production against expected output, and delivers a written report covering:
- Current production vs. modeled expectation, with the dollar value of the gap
- Component-level findings (modules, inverters, optimizers, wiring, mounting)
- Soiling and shading impact estimate
- What to fix first, ranked by financial impact
- Whether the system qualifies for ongoing care
Pricing
Priced by system size
Inspection pricing by system size
Fixed-fee inspections, priced by system size. Pricing covers travel, technician time, and a written report.
Under 30 kWp
$750
1 technician. Written report within 5 business days.
30–100 kWp
$750
1 technician. Written report within 5 business days.
100–500 kWp
$1,500
1 technician. Includes detailed fault diagnostics.
Over 500 kWp
$3,000
2 technicians. Includes drone thermal imaging where applicable.
Otovo Care™ — predictable O&M, priced by system size
Membership replaces unplanned service costs with a predictable annual investment. Multi-year terms reduce per-kWp cost. Includes proactive monitoring, scheduled preventive maintenance, priority response, and consolidated reporting. Custom terms available for portfolios above 1 MWp.
Annual rate, per kWp
Under 150 kWp
$25/kWp
150 kWp and over
$16/kWp
Plus a one-time activation fee, dependent on system size.
Activation fee, one-time
Under 100 kWp
$1,500
100–500 kWp
$3,000
Over 500 kWp
$5,000
FAQs
Yes. We work on any system, regardless of who installed it.
Where the original manufacturer warranty is active, we coordinate the warranty claim and handle the field replacement. If the warranty has expired, we'll provide a quote before doing any work.
Schedule an inspection. It produces a written report you can use to make a service decision — with no obligation to continue.
What is your system actually earning?
A certified technician benchmarks current production against expected output and delivers a written report ranking every recommended fix by financial return. Pricing is by system size, starting at $750.
Inspection
What is your system actually earning?
Most performance gaps go undetected because no one is looking. An inspection gives you a clear, written baseline.
Service-first care for any system, anywhere in the US. Schedule an inspection and we'll deliver a written report ranking every recommended action by financial return.
Schedule an Inspection[email protected]