Terms of Service
Clear terms for a bright solar future
Effective Date: January 3, 2025 | Last Updated: January 3, 2025
Welcome to Otovo! These Terms of Service ("Terms") govern your use of our website, mobile applications, and services (collectively, the "Services"). Please read these Terms carefully before using our Services.
Quick Summary
While we encourage you to read the full Terms, here are the key points:
- • You must be 18+ and a property owner to use our services
- • Provide accurate information and keep your account secure
- • Respect our intellectual property and follow the law
- • Understand our service limitations and liability terms
Agreement to Terms
By accessing or using Otovo's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.
We reserve the right to update these terms at any time. Continued use of our services following any changes constitutes acceptance of the new terms.
Eligibility and Account
Eligibility Requirements
- • You must be at least 18 years old
- • You must be legally capable of entering into binding contracts
- • You must provide accurate and complete information
- • You must be the property owner or have authority to make solar installations
Account Responsibilities
- • Maintain the security of your account credentials
- • Notify us immediately of any unauthorized access
- • Ensure all account information remains current and accurate
- • Accept responsibility for all activities under your account
Our Services
What We Provide
- • Solar panel system design and consultation
- • Connection with qualified installation partners
- • System monitoring and performance tracking
- • Customer support and maintenance coordination
- • Financing options and payment processing
Service Limitations
- • Services are subject to technical and geographical availability
- • Installation timelines depend on various factors including permits
- • Performance estimates are projections, not guarantees
- • Third-party equipment warranties apply separately
Pricing and Payment
Payment Terms
- • All prices are displayed in local currency including applicable taxes
- • Payment is due according to the agreed payment schedule
- • We accept various payment methods as displayed on our platform
- • Late payments may incur additional charges
Refunds and Cancellations
- • Cancellation terms vary by country and local regulations
- • Refunds are processed according to our refund policy
- • Custom-ordered equipment may be non-refundable
- • Installation fees may apply even if installation is cancelled
Prohibited Uses
You agree not to use our services to:
- • Violate any applicable laws or regulations
- • Infringe upon intellectual property rights
- • Transmit harmful code or malware
- • Attempt to gain unauthorized access to our systems
- • Impersonate others or provide false information
- • Interfere with other users' use of the services
- • Scrape or harvest data without permission
- • Use the services for any unlawful purpose
Intellectual Property
Our Property
All content, features, and functionality of our services, including but not limited to text, graphics, logos, and software, are owned by Otovo or our licensors and are protected by international copyright, trademark, and other intellectual property laws.
Your License
We grant you a limited, non-exclusive, non-transferable license to access and use our services for personal, non-commercial purposes in accordance with these terms.
User Content
By submitting content to our services, you grant us a worldwide, royalty-free license to use, reproduce, and display such content in connection with providing our services.
Disclaimers and Limitations
Service Disclaimer
Our services are provided 'as is' and 'as available' without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or completely secure.
Limitation of Liability
To the maximum extent permitted by law, Otovo shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.
Indemnification
You agree to indemnify and hold Otovo harmless from any claims, losses, liabilities, and expenses arising from your use of our services or violation of these terms.
Additional Terms
Third-Party Services
Our services may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of any third-party services.
Governing Law
These Terms of Service are governed by the laws of Norway, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Oslo, Norway.
Severability
If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full effect.
Entire Agreement
These Terms of Service constitute the entire agreement between you and Otovo regarding the use of our services, superseding any prior agreements.
Questions About These Terms?
We're here to help clarify any questions you may have about our Terms of Service.
Contact Our Legal Team
Email: legal@otovo.ai
Mail:
Otovo Legal Department
Sandakerveien 138
0484 Oslo, Norway
For general support, please contact: support@otovo.ai