Otovo ASA ("Company", "we", "our", or "us") respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes how we collect, process, retain, and disclose personal data about you when providing services through our websites, applications, products, and services.
Personal Data We Collect
- Account and contact information (name, address, email, phone)
- Payment information and transaction history
- Device information and usage data
- Location information (with your permission)
- Service preferences and account settings
How We Use Your Data
- Provide and improve our energy services
- Process payments and manage subscriptions
- Send service updates and notifications
- Personalize your experience
- Comply with legal obligations
Your Privacy Rights
Access & Portability
Request a copy of your personal data in a portable format
Correction
Request corrections to any inaccurate personal information
Deletion
Request deletion of your personal data, subject to legal requirements
Opt-Out
Opt out of targeted advertising, profiling, and data sales
Cookie Control
Manage your cookie preferences and tracking settings
Marketing Preferences
Control promotional communications and marketing messages
Security Measures
We use industry-standard encryption and security protocols to protect your data
Limited Sharing
We never sell your personal data and only share with trusted service providers
Children's Privacy
Our services are not intended for children under 18 years of age
Data Retention
We retain data only as long as necessary for business and legal purposes
How We Collect Information
You Provide to Us
- • Account registration
- • Service requests
- • Customer support
- • Surveys and feedback
Automatically Collected
- • Usage analytics
- • Device information
- • Cookies and tracking
- • Log data
From Third Parties
- • Service providers
- • Business partners
- • Public sources
- • Analytics services